Crosswinds Apartments

Reviews

• ★ ★ ★ ☆ ☆
  I would like to address a few things on here that I have read. First of all I am an employee of these apartments and would like to say, that many of the things that were said here are untrue. For the reason that I was aware of the situation of the remotes and the situation of the resident that took it upon herself to make it a personal matter. 1. The manager sent out the notices of the dates that they were going to start towing. I know because I passed the notices, and in the notice it explained what the resident needed so this wouldn't happen. 2. Many residents would come to the office and would try to (lie) that they never received a notice. Others would try to be "slik" to get by without getting noticed that they didn't get a permit to park at the property. She said if anybody was going to visit they needed to go to the office and get a temporary permit so your vehicle wouldn't get towed. 3. If the place is "condemned" as the lady said. Is because many residents were destroying the apartments and the manager before didn't care about the property. 4. To the same lady that (took the time) to write a full page review on her personal opinion on how the manager "prefers" to "hide" instead of dealing with the issue. Your job as the resident if you have a problem in your apartment, you are to go to the office and let the manager know. It's not to tell the maintenance guy of your problem because you consider him a "friend" that's called a conflict of interest. That's an actual policy that we have, for the resident to tell the manager. Then the manager will make a work order, for the maintenance guy to go to your apartment and fix any problem that you may have, that's explained in the work order. Which by the way I spoke to this resident several times Letting her know I was going into her apartment to fix the damage that was done. 5. The residents had plenty to of time to get their remotes, over a month if I'm not mistaking. She didn't start towing any cars until everyone had their permit, and the people that didn't vet it it was because they didn't want to period. 6. I've seen at first hand how the manager is doing her best for the property. She can only do so much being that she's the only person in the office. For someone to say she's being unprofessional is only because the person didn't get their way. 7. For months she's been having trouble with the phone lines, just recently about a week ago they have finally solved that problem 8. When you sign a contract to lease an apartment, you need to read it carefully before you sign it. It explains everything even about the part of the deposit. If you didn't receive your deposit back. Then you need to read your paperwork and figure out why, instead of accusing someone of theft. I'm not sure how the manager before handled things, but the manager that's there now making the effort to make the property look better despite of what's going on. 9. From the bad reviews I've read it's because many of the people don't like the manager that's being unprofessional. When you make it into a personal matter
  By Eliseo Corona, March 11, 2018
• ★ ☆ ☆ ☆ ☆
  Nice to see that this is still going on there and I walked out of there 13 years ago because of the theft in the office that I didn't want any part of.
  By John Pena, December 26, 2017

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