Capital One Bank
Full information about Capital One Bank — 408 Webster Street, Houston, Texas 77002 Texas 77002
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Opening hours Open now
Today: 09:00 am — 05:00 pm
Monday | 09:00 am — 05:00 pm |
Tuesday | 09:00 am — 05:00 pm |
Wednesday | 09:00 am — 05:00 pm |
Thursday | 09:00 am — 05:00 pm |
Friday | 09:00 am — 06:00 pm |
Saturday | 09:00 am — 01:00 pm |
Reviews
- ★ ☆ ☆ ☆ ☆EVERY experience I have had at this branch has been poor. Their customer service is TERRIBLE. Recently I had to see a personal banker so that I could dispute a charge and replace my debit card. There was only one banker working, and two customers before me. I assume they were opening new accounts or conducting other major transactions because I wanted 90 minutes to conduct my business (it was 30 minutes after their close of business before I was even called to sit down). On another occasion, the ATM malfunctioned and showed no record of my deposit. Very unusual, because when I called the 1-800 customer service, I was told that my debit card reflected the deposit, but they ATM must have failed to record it. They seem to have a high turnover rate of employees there, because I never see the same ones. After the ATM disaster, I'm DONE with this branch. If my business requires that I must go into a branch, I will go out of my way to go to another.By Rachel Perez, November 04, 2017
How would you rate this service?
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